Eric Gnospelius

Managing Team Performance

When people refer to performance management efforts, it nearly always means systems and processes supporting annual or project-based performance reviews. Although these processes can be effective blunt instruments to ensure expectations are being set with some consistency and that feedback is being given at least once a year, they seldom result in higher levels of achievement and employee sentiment regarding the in-house performance review process they are subject to is generally abysmal.

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360 feedback build or buy

Should I Build or Buy My 360-Degree Feedback Survey?

It’s easy to write a survey, but difficult to design a good one.  When it comes to sensitive instruments like 360-degree feedback surveys, a poor design can cause issues such as survey abandonment, measurement errors, confidentiality concerns, and ultimately a loss of confidence in the data and the overall program it supports.  Further, individual participants may take

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Seven “Deadly Mistakes” In 360° Feedback Programs

360° feedback programs, in which feedback about an individual is gathered from multiple others (generally bosses, employees, peers/colleagues, and customers/other key stakeholders), have been in use in the corporate world since the middle of the 20th century. To ensure your program strikes the right chord, avoid these “seven deadly mistakes” of designing a 360-degree feedback program below.

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